Our Services

Managed IT, Networks & Telephony

IT Support

Prime ICT provide top-notch multi-level support with a strong emphasis on customer care. We take pride in delivering exceptional service tailored to your unique needs, ensuring your technology operates seamlessly.

Networks

Prime ICT are your go-to source for complete network and Wi-Fi solutions. We take pride in managing every aspect of your network, from the initial setup and configuration to ongoing maintenance and support.

Telephony

Prime ICT offers advanced cloud-based telephony solutions that enable your staff to work from anywhere, at any time. Our expert team manages every aspect of your telephony system, from initial setup to ongoing maintenance and support.

IT Systems

Prime ICT offers technology solutions that fit your needs and budget, whether you prefer on-premise or cloud-based options. Trust us as your technology partner for cost-effective solutions to drive your business forward.

Cyber Security

At Prime ICT, we provide a range of Cyber Security solutions tailored to your business needs, ensuring your IT systems remain protected and secure for uninterrupted operations and peace of mind.

Monitoring

Maximize your IT system’s uptime and performance with Prime ICT. Our fully onboarded clients enjoy ongoing proactive systems monitoring for hardware failures, security updates and other potential issues that may arise.

Backups

Rest assured knowing your valuable data and systems are protected with Prime ICT’s reliable backup solutions, enabling quick and seamless recovery in the event of unexpected failures.

Consultancy

At Prime ICT, we offer expert IT consultation services to help you optimize your technology investments and achieve your business goals, no matter your budget.

Frequently Asked Questions

We work with small and medium sized businesses but do not discriminate against customer size. Our belief is that everyone deserves the same level of service whether they are a one man operation working from home or a multi-site enterprise with several hundred staff. Our service is consistent regardless.

That will depend greatly on what you need. We do not charge to visit your site for a discovery meeting to discuss your business needs. Contact us now to arrange a free consultation.

Only our registered customers can benefit from any repairs. If one of our customers suffers a faulty system we will repair if it is possible or it will be covered under the third party warranty service we offer. 

While we do work with Mac systems for some of our design house customers, we don’t specialise in them. Contact us with your enquiry and we will tell you honestly if we can assist or not.

We are located in the centre of England and can get to a lot of places in a few hours. Most of our work is carried out remotely so it’s worth asking if we can help you no matter where you are in the UK.

Yes, we sell hardware, we have several leading suppliers at our disposal providing all the major brands so we can offer pretty much anything you need. We also make every effort to turn any purchases around as quickly as possible.

We generally work with 1 year, 3 year contracts and the longest we offer is 5 years. In certain circumstances we can provide a 1 month rolling contract. Contact us to discuss your requirements.

We can assist within minutes usually as long as we have the availability. Call us now if you have an urgent enquiry and we will do our utmost to help you as quick as possible.

Client Testimonials

"Unflappable support provided yesterday in the midst of a crisis. I felt totally confident in Prime ICT as they beavered away at our network problem getting our business back up and running within one hour of arriving on site. We are extremely satisfied with the service received!"
“It seems odd to us to have IT technicians that really do care. They always return phone calls when we ask them to and seem very understanding when something doesn't work for us. Much bettter than our old provider who spoke to us all as though we were idiots.”
"Two Prime ICT guys came in over a weekend and completely rebuilt our comms cabinet that was a total mess. They returned next day to make sure we had no problems as a result of all the changes that were made and I was thrilled to have none at all. The end results are impressive!"

Book Your No Obligation Survey

Call to book yours now, 01952 473200